NCC Directs Telcos to Grant Extra 14 Days Grace Period for Unused Data

Nigeria Telecommunications Commission (NCC) has mandated and directed all telecommunications providers (Airtel, MTN, Glo and 9mobile) to give subscribers extra 14 days grace period to exhaust their unused data after the 30 days expiration period.

Ms. Helen Obi, stated this in Minna, the Niger state capital, at the Consumers Conversation Forum organised by the NCC.

“NCC has mandated all network providers to give their subscribers 14 days of grace after the 30 days expiration of their data if they still have data left and cannot recharge to get their data rolled over,” she stated.

The NCC also advised consumers that if their problem is not solved by their network provider, they should not hesitate to call the NCC and lay their complaints, assuring them that the problem would be solved and the network provider will compensate the subscriber.

I think they have start to hear our cry, what’s your say about this?

18 Comments

  1. I support and welcome this development and hope that they will cooperate. And it will help many of us especially those that always look up to Nepa for electricity……lolzz…..na naija we dey.

  2. How To Transfer Airtime Across Different Network

    I bring you good news to my fellow Nigerians,as you can now transfer airtime across different networks using an amazing app called swap naija.
    Swap Naija is an app which transfers airtime across different networks. Before now, transfer could only occur between the same network. But With Swap Naija, Nigerians can now send airtime to any telecommunication network.

    I will show you the steps to transfer airtime from one network to another and the cost for each transfer
    .
    HOW TO USE SWAP NAIJA
    1. Download the Swap Naija App(available on both playstore and blackberry world)
    2. Sign up with your name and phone number.
    3. Then go to the Menu and click swap
    4. Fill in the beneficiary network, number and the amount you wish to transfer.
    5. Fill in your airtime transfer pin (e.g your share and sell pin for MTN subscribers or Me2u pin for Airtel Subscribers)
    6. Click on Swap Airtime and you are done
    .
    .
    NOTE:You can transfer as much as ₦5000 and a minimum of ₦60 and there is a 10% charge for the swap. Which means if you transfer ₦100 the receiver gets ₦90.

  3. How To Buy MTN Airtime with Your ATM Card at Home
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    .
    In line with continuing efforts to connect more with its esteemed customers, leading Telecommunications Company, MTN Nigeria has introduced a direct RECHARGE option on its website; http://www.mtnonline.com.
    The introduction of this feature means that MTN customers in Nigeria have a simpler, more convenient, and more secure way of staying connected with their family and loved ones. This basically means no more scratched out or used recharge pins, no more dealing with network fluctuations, and the ability to top up data or airtime 24/7!.
    Beyond the convenience of this new feature is that users are entitled to the same bonuses that exist with the scratch cards without any of the hassle.
    .
    .
    HOW TO BUY MTN RECHARGE CARD USING YOUR ATM CARD(DEBIT/CREDIT CARD)
    Follow this Simple procedures to get this done, Remember you must have data on your smartphone or PC to get this done
    *.Visit MTN Online
    *.Click on the ‘Recharge’ tab at the top of the screen.
    *. Select the preferred option
    *. Follow the prompts
    *.It should now redirect you to the webpay platform where you can input your atm card details to purchase your airtime
    MTN Nigeria is constantly working to improve the usability and relevance of its service offerings to consumers, and is unrelenting in its efforts to enable consumers to stay connected and do more.
    The new recharge platform has payment platform powered by Interswitch and supports the CBN Cashless policy.
    This further deepens the connection between MTN and its consumers, empowering them to do more and get more on the MTN website while experiencing increased value and convenience.
    .
    Hope it helps?

  4. How To Send Free Unlimited SMS With Your MTN Sim
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    Hey Technicians,
    Since MTN, Glo, Airtel and 9mobile has tighten their servers which enable us to Surf the net for Free, free browsing cheat horizon seems to be quite dull for the time being.
    Nevertheless, here i bring to you a means to Send free Unlimited SMS With Your MTN Sim with just a simple migration Code.
    How to Send Free Unlimited SMS with Your MTN Sim
    *.Unused Sim that is one Month Old or buy New Sim, I prefer you to use an unused sim or buy New one because you'll need to migrate to another Tariff plan which may not be suitable for your call rate or Data plan
    *.Migrate To MTN life Plus by dialing*460*6# ,After dialing this code you will get a successful Message that
    Yellow, Welcome to MTN Life plus, Spend over N300 a week and get life insurance cover up to N150,000.
    *.Now, Go to you Message app and Send Free Unlimited SMS at 0.00kb.

  5. Thanks for sharing this. While this is very good, it seems they have forgotten about it. I purposely refuse to comment on this article when it was new. This is because I was waiting to see if they would implement this policy but obviously they never did! So it just one of their many untrustworthy propaganda.

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