NCC To Sanction Telcos For Poor Service Delivery

Nigeria Communication Commission (NCC) said yesterday that is set to sanction any Telcos (MTN, Glo, Airtel and Etisalat) who are performing below the industrial average with poor service delivery.

Prof Umar Dambatta, Executive Vice Chairman made the threat during an investigative session. This was his statement;

“The key performance indicators (PKIs) of the NCC when applied to the services of the telcos showed that they were performing below par. This got to the highest level especially in the months of October, November, December 2016, he said. 

“We invited the operators and laid bare what was happening to the quality of service which has degraded to unacceptable level,” he said, adding that NCC will be taking compliance action to compel the service providers to provide acceptable standard of service delivery. 

“The NCC is going to impose sanction, and there will be ranking on the quality of service so Nigerians will know which to patronise”

The NCC will impose sanction, and start ranking the best telcos that provides quality good service so that customers will know which to patronise.

NCC will be taking compliance action to force the service providers to provide standard and quality good services.

What do you have to say about this?

14 Comments

  1. yea…it is about time for nigeria to be
    about the welfare of their citizens …most in telcos where users airtime are clear over night …mostly mtn.
    government should also key into that of nepa too..thanks admin for the enlightenment

  2. precious..my laptop ASUS windows 7ultimate 32bit is not booting…i av tried start up repair yet start up can't repair the problem thats all i keep getting…i av also tried using the command prompt in the SYSTEM RECOVERY OPTIONS still it couldnt boot well
    what can i do

Leave a Reply

Is it helpful? Be the first to comment because your comments are highly welcomed and appreciated to this article. Do not forget to share with your friends, families and on social media like Facebook, Twitter, Linkindin and others.

Your email address will not be published. Required fields are marked *