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NCC To Sanction Telcos For Poor Service Delivery

Nigeria Communication Commission (NCC) said yesterday that is set to sanction any Telcos (MTN, Glo, Airtel and Etisalat) who are performing below the industrial average with poor service delivery.

Prof Umar Dambatta, Executive Vice Chairman made the threat during an investigative session. This was his statement;

“The key performance indicators (PKIs) of the NCC when applied to the services of the telcos showed that they were performing below par. This got to the highest level especially in the months of October, November, December 2016, he said. 

“We invited the operators and laid bare what was happening to the quality of service which has degraded to unacceptable level,” he said, adding that NCC will be taking compliance action to compel the service providers to provide acceptable standard of service delivery. 

“The NCC is going to impose sanction, and there will be ranking on the quality of service so Nigerians will know which to patronise”

The NCC will impose sanction, and start ranking the best telcos that provides quality good service so that customers will know which to patronise.

NCC will be taking compliance action to force the service providers to provide standard and quality good services.

What do you have to say about this?

14 Comments

  1. yea…it is about time for nigeria to be
    about the welfare of their citizens …most in telcos where users airtime are clear over night …mostly mtn.
    government should also key into that of nepa too..thanks admin for the enlightenment

  2. NYC development from ncc and i hope dey improve their methods of investigations so as to find those who are cheating Nigerians

  3. Finnally o, Some network is about to go down. Commenting from SAFAXNET BLOG Also check out my Latest Post – Etisalat 60MB Free Browsing Cheat Using AnonyTun VPN

  4. its not goin to b funny wit som networks

  5. precious..my laptop ASUS windows 7ultimate 32bit is not booting…i av tried start up repair yet start up can't repair the problem thats all i keep getting…i av also tried using the command prompt in the SYSTEM RECOVERY OPTIONS still it couldnt boot well
    what can i do

  6. If startup repair and system recovery didn't repair it, take it to any nearest engineer for a fix. That was the solutions I wanted to give you.

  7. It is really a nice move. I commend them for this.

  8. Yeah! That's nice frm them.

  9. You can also format it.

  10. Thats a nice development from NCC

  11. Thanks Prex for d update

  12. thanks for the update. mtn and the others aren't gonna find it funny though

  13. That is Good from Ncc

  14. No1 is perfect…they shuld just leave them

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