Earlier this week, a significant number of Samsung Galaxy Note 8 users have been complaining about the recent battery issue with their device. Users reported that their phones refused to charge after hitting 0%.
Not only that, users with Galaxy S8/S8+ and Galaxy Tab S3 also complained about similar problem, after the issue received a widespread coverage.
Samsung offered a statement that they are yet to collect detailed information about the affected units, since the reports are few for now.
“Of course, Samsung is taking all reports of this kind seriously, we only received a very small number of customer inquiries that could be linked to charge management, and unfortunately we can only comment on the matter further if we have more detailed information about the affected devices. If you have any questions about your device, please contact Samsung Customer Service at 06196 77 555 66 (costs according to the contractual partner’s terms for landline or mobile phone connections.) Service times: Monday to Friday: 8: 00-21: 00 clock, Saturday: 9: 00-17:00 clock.”
We wonder why Samsung phones do have a lot of battery issues. Maybe next software update might provide a fix.
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