Many businesses has joined WhatsApp, even the great telecommunications company of Nigeria; MTN, Glo, Airtel and 9mobile. The new Business app introduced will allow owners communicate efficiently with their customers.
Businesses can download and setup their account on the new app. Unlike the standard app, business app will allow businesses insert additional information on the profile page, such as the business description, email & store address and website.
The app will bring new messaging tools that will let users send quick replies to provide answers to Frequently Asked Questions (FAQ). Away messages when they are not available and greeting messages to welcome and introduced themselves to users. Additionally, the account will be marked as business account for identification.
The app isn’t available in India and Brazil yet, where over 80% of small businesses use WhatsApp. Moreover, those in Indonesia, Mexico, Italy, U.K and USA now have the app available, while other countries including Nigeria will get it later.
WhatsApp business app can be downloaded on Android by clicking here and enjoy a smooth communication from your customers.
What’s your say about the app?